Privacy Policy
Last updated: September 29, 2025
This Privacy Policy describes how IFLO Air Tech LLC (“IFLO Air Tech,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our website, contact us, book services, interact with our social media, or otherwise engage with us (collectively, the “Services”).
By using the Services, you consent to this Privacy Policy. If you do not agree, please discontinue use.
1) Who we are & contact details
IFLO Air Tech LLC
Address: 10801 Stakrey Rd, Suite 104-256, Seminole, FL 33777
Phone: 813-377-8958
Email: info@ifloair.com
2) Scope
This Policy applies to information we collect online (e.g., website forms, emails, SMS, cookies/analytics) and offline (e.g., calls, in-person service visits). It does not apply to third-party websites, platforms, or products we do not control.
3) Information we collect
a) Information you provide
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Contact & identifiers: name, email, phone number, address, company, job title.
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Service details: property access info (e.g., gate codes you provide), preferred appointment times, notes about your HVAC setup.
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Communications: messages, call recordings/voicemails (if applicable), survey responses, testimonials/reviews.
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Payment info: payment method details processed via our payment processor (we do not store full card numbers).
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Marketing preferences: subscriptions/opt-ins for emails or SMS.
b) Information collected automatically
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Device/usage data: IP address, browser type, device IDs, pages viewed, links clicked, time/date stamps, referring/exit pages, and general location (derived from IP).
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Cookies & similar tech: pixels, tags, SDKs used for site functionality, analytics, and (if enabled) advertising measurement. See “Cookies & Tracking” below.
c) Information from third parties
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Payment processors, scheduling tools, analytics platforms, ad networks, social media platforms, and public sources (e.g., property records) may provide information associated with you.
4) How we use information
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Provide & maintain the Services: schedule appointments, perform installations, set up related apps, process payments, send confirmations/invoices.
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Customer support & safety: respond to inquiries, diagnostics, warranty/recall notices, fraud/security monitoring.
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Business operations: analytics, reporting, service optimization, quality assurance, training.
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Marketing & personalization: send offers, promotions, newsletters, and measure campaign effectiveness (where permitted).
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Legal & compliance: enforce terms, collect amounts owed, comply with applicable laws, respond to lawful requests.
5) Legal bases (EEA/UK visitors)
Where GDPR/UK GDPR applies, we process personal data based on: contract (to provide Services), legitimate interests(e.g., security, analytics, direct marketing), consent (e.g., certain cookies/SMS/email), and legal obligations.
6) Disclosure of information
We may share personal information with:
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Service providers/contractors: hosting, IT, scheduling, payment processing, communications, analytics, ad measurement, and field technicians (as needed to perform work).
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Business partners: with your direction/consent (e.g., warranty registration, app enablement).
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Legal & safety: to comply with law, protect rights, investigate fraud/security incidents.
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Business transfers: during mergers, acquisitions, financing, or sale of assets.
We do not sell personal information for money. We may “share”/process data for cross-context behavioral advertising where permitted and with your choices detailed below.
7) Cookies & tracking
We use cookies and similar technologies to operate the site, remember preferences, perform analytics, and (if enabled) tailor ads. You can manage cookies via your browser settings and—where required—our cookie banner/preferences tool. Blocking some cookies may affect site functionality.
Do Not Track: We do not respond to DNT signals due to industry standards not being uniform.
8) Marketing communications & SMS
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Email: You may unsubscribe using the link in our emails or by contacting us.
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SMS: By providing your mobile number and opting in, you consent to receive automated texts about appointments, updates, and offers. Message/data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. For assistance, contact 813-377-8958.
9) Payment processing
Payments are processed by third-party processors who comply with applicable standards (e.g., PCI-DSS). We do not store full card numbers on our systems.
10) Data retention
We retain personal information for as long as necessary to fulfill the purposes described, including legal, accounting, or reporting requirements, after which we securely delete or anonymize it.
11) Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
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2) Children’s privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us to request deletion.
13) Your privacy rights
Depending on your location, you may have rights to:
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Access/know the categories and specific pieces of personal information we hold.
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Correct inaccurate personal information.
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Delete personal information (subject to legal exceptions).
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Opt out of certain processing, including targeted advertising/cross-context behavioral advertising, and limiting use/disclosure of sensitive personal information (where applicable).
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Portability of certain data.
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Withdraw consent where processing is based on consent.
To exercise rights, contact info@ifloair.com or 813-377-8958. We will verify your request as required by law and respond within the applicable time frame. You may designate an authorized agent where allowed.
California privacy notice (CPRA) – summary
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Categories collected: identifiers, commercial info, internet/network activity, geolocation (coarse), inference data for service improvements, and professional information related to service delivery.
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Sources: you, your devices, service providers, public sources.
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Business purposes: as described in Sections 4–6.
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Sharing: we do not sell data for money; we may “share” data for ad measurement/targeting (you can opt out—see “Your privacy rights”).
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Sensitive information: generally not sought; if provided (e.g., access codes) we use it only as necessary to provide Services.
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Non-discrimination: we will not discriminate against you for exercising privacy rights.
We do not offer financial incentives for personal information.
Nevada & “Shine the Light” (CA)
Nevada residents may opt out of the “sale” of covered information by contacting us. California residents may request details about certain disclosures for direct marketing; contact us to submit a request.
14) International data transfers
If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries, which may have different data-protection laws. Where required, we use appropriate safeguards (e.g., standard contractual clauses).
15) Third-party links & tools
Our site may link to third-party websites, apps, or services (e.g., manufacturer apps used with your installed device). We are not responsible for their privacy practices. Review their policies before providing information.
16) Smart device/app note
If, during installation, we assist you in setting up a third-party smart drain/AC app or device, your data with that product is governed by the manufacturer’s/privacy terms for that product. We may receive limited device/app identifiers or status information solely to help with setup and support.
17) Changes to this Policy
We may update this Policy from time to time. The “Last updated” date reflects the latest revision. Material changes will be posted on this page and, where required, we will provide additional notice.
18) How to contact us
Questions or requests about this Policy or your data rights:
Email: info@ifloair.com
Phone: 813-377-8958
Mail: IFLO Air Tech LLC, 10801 Stakrey Rd, Suite 104-256, Seminole, FL 33777
Terms & conditions
Last updated: September 29, 2025
These Terms & Conditions (“Terms”) govern access to and use of the websites, online booking tools, and on-site services of IFLO Air Tech LLC (“IFLO Air Tech,” “we,” “us,” or “our”). By using our Services, you agree to these Terms. If you do not agree, do not use the Services.
1) Who we are & contact details
IFLO Air Tech LLC
10801 Stakrey Rd, Suite 104-256, Seminole, FL 33777
Phone: 813-377-8958
Email: info@ifloair.com
2) Definitions
“Services” include our websites and all installation, setup, support, and related offerings. “Work Order” means a booking confirmation, invoice, or written scope describing your specific job.
3) Scope of services
We install smart, low-profile solutions intended to help reduce A/C condensate drain clogs and water-damage risk, and we assist with app/device setup. The exact scope, inclusions/exclusions, and any surcharges (e.g., attic or hard-to-a equipment) will be shown on your Work Order.
4) Quotes, pricing & changes
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Estimates: Quotes are based on info available at the time and may change if site conditions differ or additional work is requested.
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Taxes/fees: Prices are in USD and exclude applicable taxes/fees unless stated otherwise.
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Promotions: Discounts/coupons are subject to terms and may be modified or withdrawn at any time.
5) Scheduling, access & preparation
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Arrival window: We confirm an arrival window by text/email/phone. Delays (traffic, weather, emergencies) may shift the window.
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Safe access: You must provide safe, timely access to the air handler and utility spaces (including attics, if applicable).
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Preparation: Clear obstructions and personal items from the work area.
6) Cancellations & no-shows
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24-hour policy: Cancel or reschedule ≥24 hours before the appointment to avoid a late cancellation/no-show fee(a reasonable portion of the service price to cover dispatch/technician time).
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Unsafe conditions: We may decline or stop work if conditions are unsafe; a trip fee may apply.
7) Payment terms
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Due on completion: Payment is due in full upon completion and before the technician leaves, unless otherwise agreed in writing.
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Methods: Accepted methods are those presented at booking or by the technician (e.g., card via processor). We do not store full card numbers.
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Past due: Overdue balances may incur late fees and reasonable collection costs (including attorney’s fees where permitted).
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Chargebacks: Improper chargebacks may be referred to collections after we attempt to resolve the dispute.
8) Customer responsibilities & representations
You confirm that you (a) own or are authorized to approve work at the property; (b) disclosed relevant conditions (prior clogs, leaks, pest/electrical damage, access restrictions); and (c) will follow post-install guidance, including periodic maintenance and device/app updates where applicable.
9) Smart devices, apps & connectivity
If we help pair or configure a third-party device/app, your use is governed by that manufacturer’s terms and privacy policy. You are responsible for Wi-Fi, power, and mobile notifications. We do not guarantee that alerts will be timely, accurate, or uninterrupted.
10) Maintenance & limitations
Our solution is a preventive aid; it does not eliminate the possibility of clogs, leaks, or water damage. Regular maintenance of the HVAC system and condensate line remains your responsibility.
11) Limited workmanship warranty (labor)
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Coverage: We provide a 90-day limited workmanship warranty on our installation labor starting on the service date. If a covered workmanship issue occurs, we will, at our option, repair or re-perform the installation.
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Exclusions: Pre-existing conditions; manufacturer defects; normal wear/tear; user misuse; lack of maintenance; algae/debris/pests; building system failures; power loss/surge; acts of God; third-party device/app or connectivity issues.
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Sole remedy: Your exclusive remedy is repair or re-performance of covered workmanship.
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Manufacturer warranties: Any product/device warranties are provided by the manufacturer, not by IFLO Air Tech.
12) Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT CLOGS OR WATER DAMAGE WILL NEVER OCCUR OR THAT ANY DEVICE/APP/WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED.
13) Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IFLO AIR TECH LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF DATA, OR PROPERTY DAMAGE). OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.
14) Indemnification
You agree to defend, indemnify, and hold harmless IFLO Air Tech from claims, damages, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Services, breach of these Terms, or violation of law or third-party rights.
15) Photos, testimonials & reviews
With your permission, we may take non-sensitive before/after photos for documentation, quality, and marketing (excluding personally identifying items). If you share a testimonial or review, you grant us a non-exclusive, royalty-free license to use and display it, subject to our Privacy Policy.
16) Website acceptable use & IP
You will not attempt to gain unauthorized access, introduce malware, scrape content without permission, or interfere with site operation. Website content (text, graphics, logos, layouts) is owned by or licensed to IFLO Air Tech and protected by law. You may not reproduce or create derivative works without prior written consent, except for personal, non-commercial use of publicly available pages.
17) Communications & SMS
By providing your contact details and opting in, you consent to receive service, scheduling, and promotional emails/SMS. Message/data rates may apply. Reply STOP to opt out of texts, HELP for help. Consent is not a condition of purchase. See our Privacy Policy for more.
18) Third-party links & tools
Our site may link to or embed third-party tools and resources we do not control. We are not responsible for their content or practices. Review their terms and policies.
19) Force majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including severe weather, utility outages, accidents, supply disruptions, labor issues, epidemics, or government actions.
20) Governing law & venue
These Terms are governed by the laws of the State of Florida, without regard to conflicts principles. Exclusive venue lies in the state and federal courts located in Pinellas County, Florida for disputes not eligible for small-claims procedures.
21) Dispute resolution (informal first)
Before filing a claim, you agree to attempt informal resolution by contacting info@ifloair.com or 813-377-8958. If not resolved within 30 days, either party may pursue lawful remedies consistent with these Terms.
22) Changes to these Terms
We may update these Terms from time to time. The “Last updated” date reflects the latest revision. Continued use of the Services after changes become effective constitutes acceptance.
23) Severability; waiver; assignment
If any provision is invalid or unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign as part of a reorganization, merger, or asset sale.
24) Entire agreement
These Terms, together with the Work Order and our Privacy Policy, form the entire agreement between you and IFLO Air Tech regarding the Services and supersede prior discussions.
25) Contact us
Questions about these Terms:
Email: info@ifloair.com
Phone: 727-755-8077
Mail: IFLO Air Tech LLC, 10801 Stakrey Rd, Suite 104-256, Seminole, FL 33777